According to a leaked memo, the T-Mobile REVVL 7 Pro is being recalled. There’s no reason given for the recall, beyond T-Mobile stating it is necessary to maintain “high-quality standards”.
It’s very likely software instability is at least part of the problem, but the good news is the memo indicates the device should hopefully eventually return.
For now, T-mobile has yet to confirm this report, though we have reached out for further comment.
T-Mobile’s REVVL line might not be their most popular, but the company has produced its own branded devices since 2017. The REVVL 7 Pro was easily one of the best phones offered in the line up to date, offering a capable yet highly affordable experience. Unfortunately, it seems the REVVL 7 Pro might have deeper problems despite initial positive reviews, as the company has reportedly issued a recall for all of its existing stock, including units already sold to customers.
The news of this recall comes to us via TMO Report, through what looks like an official T-Mobile memo. The memo claims all stock must be returned by Wednesday, August 14 and that reimbursements will be issued to all current owners. Although the memo is from Metro, TMO Report’s sources say the recall applies to T-Mobile directly as well. In fact, going to T-Mobile’s website indicates the phone is currently unavailable. It’s worth noting the memo does suggest the company will eventually restock the device once problems are addressed.
The REVVL 7 Pro has been recalled reportedly, though little reason has been give for why.
